Terms and Conditions

Terms and Conditions

Club Ducks Terms & Conditions

By subscribing to Club Ducks, you agree to the following terms and conditions.


Copyright & Usage

Under the Copyright Act 1968 (Cth), you must not reverse engineer, copy, modify, extract, or distribute any part of the Club Ducks software, data, or documentation.


Payments

You agree to pay the subscription fees as outlined in your chosen plan.Please note that the subscription pricing advertised on our website is subject to change. While we aim to provide as much notice as possible, Club Ducks Pty Ltd reserves the right to adjust subscription fees and introduce new pricing at any time. Any changes will be communicated at least 30 days in advance, typically via email, to ensure you have time to review and make any necessary adjustments to your subscription. 


Renewals & Cancellation

Your annual subscription renews automatically each year unless you cancel beforehand. If you cancel, we’ll make your data available for 30 days in a format we choose. After that, we may delete your stored data.


Warranty Disclaimer

The Club Ducks platform is provided “as is.” We make no guarantees—express or implied—about performance, reliability, or fitness for a particular purpose. We also don’t promise the accuracy of website content or linked materials.


Limitation of Liability

Club Ducks Pty Ltd is not liable for any loss of data, profit, or business interruption resulting from use—or inability to use—our platform or website.


General Terms

This agreement reflects our full understanding. It does not create a partnership, joint venture, or employment relationship. You don’t have authority to act on behalf of Club Ducks Pty Ltd.


Notices

By subscribing, you acknowledge and accept these terms. Confirmation of your subscription will serve as notice of agreement.

The subscription model promoted on our website is designed for clubs managing up to 100 sponsors and a membership base of 750 or fewer. If your club or organisation exceeds these limits, you may require our Enterprise Subscription, which offers enhanced features and scalability. This option is not advertised online, so please contact us directly for more information and tailored support.email info@clubducks.au

Data Collection

Club Ducks collects personal information—such as your club profile details—directly from you when you visit our website, contact our team, or create an account to use our platform and services.

We never sell your personal data or the data of your end users, nor do we allow third parties to use it for their own marketing purposes.

Server Security

Protecting your data is our top priority. Our secure hosting environment is built for reliability and robust data protection, with features including:

  • Multi-layered Security: Firewalls, DDoS protection, SSL encryption, and network redundancy guard against a wide range of threats.

  • Data Encryption: All data is encrypted in transit and at rest to ensure confidentiality and integrity.

  • Real-time Monitoring: Continuous server monitoring enables rapid detection and response to anomalies, reducing downtime.

  • High Uptime: We aim for 99.99% uptime to keep your platform running smoothly.

  • Patching & Updates: Regular updates and security patches minimize vulnerabilities.

  • Backup Policy: Encrypted backups are securely stored with a 15-day retention period for reliable recovery.

  • Compliance: Our hosting infrastructure complies with GDPR and ISO standards. All data is hosted in Australia (Sydney), ensuring local data residency and adherence to Australian data protection laws.

Testimonials

SANFL - Eagles I Andy Hood

It’s brilliant. It will make us more effective and most importantly give us the ability to service...

Plympton Football Club I Mike Donkersley

The way I see it, Clubs can't afford not to be using Club Ducks!
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