Refund Policy

Refund Policy (Annual Plans)

  1. Used Months Deduction:
    The cost of any months already used will be deducted from your refund amount, calculated at the regular monthly rate.

  2. Exit Fee:

  3. An exit fee equal to two months’ worth of your annual subscription will also be applied. This fee covers administrative and service termination costs.

The remaining balance, after deducting used months and the exit fee, will be refunded to you within the standard processing period.

 

Monthly Plans 

You may cancel your subscription at any time with no additional fees or charges. Please note that refunds are not provided for any unused days remaining in your current billing period.

Please Note:
Your club’s financial wellbeing is important to us. Our refund policy helps recover integration and setup costs, but if you experience genuine hardship, please don’t hesitate to reach out—we’re here to support you.

Before cancellation, clubs are encouraged to download their member and sponsor data. After a subscription expires or is cancelled, access to this data will no longer be available.

Testimonials

SANFL - Eagles I Andy Hood

It’s brilliant. It will make us more effective and most importantly give us the ability to service...

Plympton Football Club I Mike Donkersley

The way I see it, Clubs can't afford not to be using Club Ducks!
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