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The Membership & Sponsorship Management Solution For Clubs

Contact us

  0419 628 088

  info@clubducks.au

  Somerton Park South Australia

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Frequently Asked Questions

Club Ducks Launch Support

Introducing “Launch Support.” Club Ducks will help set up your new software and hand it over to you with all the features of the platform engaged and operational.

Once we hand over your new software, you can start using and enjoying the benefits. You can then continue to build out your platform with real-life examples already in place to help guide the way. Launch support is available with the purchase of an annual subscription, with a one-time launch fee added to your first 12 months of subscription.

Includes

• initial meeting (Zoom)

• Second progress meeting (Zoom)

• Handover meeting & training  (Zoom)

• Follow up & review meeting (Zoom)

• Build your profile

• Add example tier & player sponsorship

• Add your assets

• Add an example Target sponsor

• Add one existing sponsor

• Add membership type

 

• One off launch fee is charged on top of your annual subscription (see home page for subscription options)

• Some terms and conditions apply

Collection of data?

Clubducks collects personal data such as Club Profile directly from you — as a club or a visitor — when you visit Clubducks'  website, or when you contact a member of the Clubducks' team or sign up for a Clubducks' account to use our platform and services.We do not sell your personal data, or the personal data of your end users. We also do not allow any personal data to be used by third parties for their own marketing purposes.

Server security plays an important role in keeping server environment secure and operational . Our goal is to ensure the utmost protection for our customers. Here are some key highlights:

Multi-Layered server Security: Our server infrastructure is fortified with multiple layers of security, including firewalls, DDOS protection, SSL, and network redundancy. This layered approach helps safeguard against a wide range of potential threats.

Data Encryption: All data transmission and storage are encrypted to maintain the confidentiality and integrity of your information. This ensures that your sensitive data remains protected at all times.

Real-Time Monitoring: Our servers are under constant surveillance through real-time monitoring. This proactive approach allows us to identify and address any anomalies swiftly, minimizing potential downtime.

High Uptime: We are committed to maintaining a network uptime of 99.99%. This level of reliability ensures that our applications run smoothly and consistently.

Patching and Updates: We adhere to a strict patching and update schedule for both server software and operating systems. This proactive maintenance approach ensures that our systems are always up-to-date with the latest security fixes, effectively mitigating vulnerabilities.

Backup Policy: Our comprehensive backup policy includes encrypted backups stored in secure location. Data retention is set at 15 days, ensuring that your data can be restored with integrity if needed.

Compliance: Our server solution fully complies with GDPR and ISO standards, prioritizing data security and adhering to the requirements of data security laws. We host the business application within Australia-Sydney, ensuring that everything remains secure and accessible.

Absolutely. Club Ducks provides the perfect sponsorship management solution for events, peak sporting bodies and charities.  

When a potential sponsor receives a sponsorship proposal from your club, they are invited to complete their sponsor profile. Once they have completed their profile, they can sign back in at any time. Inside their profile they can accept your proposal, including terms and conditions, make payments, view invoices and more. They can receive evidence from your club that assets are being delivered. Your club can communicate directly with them via their profile, all communication is stored for future reference. Sponsors can also upload their logo for club use and upload any special offers that they would like to offer club members, and once approved by your club they can be shared directly to your social media.

See Video Tutorials section on the home page for a demonstration of the sponsor experience.  

 

Testimonials

A-Hood SANFL Eagles (WWTFC)

It’s brilliant. It will make us more effective and most importantly give us the ability to service...

Craig Blake - Sponsorship Coordinator Southern Football League

" After looking into other sponsorship platforms, Club Ducks definitely leads the way in providing a...
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Club Ducks Pty Ltd I Somerton Park South Australia I ACN 676 370 157